Imaging & diagnostics

Vacancy: Bank – Imaging Administrator

Job Reference: 1541

Location: KIMS Hospital, Maidstone

Hours: Bank

Closing Date: 13th December 2019   

         KIMS Hospital reserves the right to remove job adverts before the closing date.

Interview Date(s): w/c 16th December 2019

Job Summary:

As a Bank Imaging Administrator you will be required to provide a comprehensive administration service to the Imaging Department. You will be responsible for organising and booking patient scans, liaising with consultants, modality leads, insurance providers and GPs. The majority of the position involves long periods of time on the phone, a strong and positive telephone manner is essential.

The Imaging Department currently operates between 08:00 and 20:00 Monday to Saturday and we are looking for as much flexibility to accommodate these hours as possible. Our Bank workers are offered work on an ad hoc basis during busy periods, times of annual leave or other absence or where there is an increased demand for a skill set.

Role Responsibilities include:

  • Working closely with the MRI, CT, Ultrasounds, Breast care, X- ray and Nuclear Medicine teams to ensure a comprehensive administration service is provided to the department.
  • Organising and booking patient scans liaising with Consultants, Consultant’s secretaries, modality leads, general clerical staff and insurance providers.
  • Dealing with all patients in a sensitive and confidential manner.
  • Registering patients and inputting patient data on the Patient Administration Systems.
  • Ensuring an accurate and up to date database of patient records and computerised information is maintained.

Person Specification:

  • Have a proven track record working within an administration role. 
  • Possess excellent attention to detail and have strong IT skills. 
  • Be a good verbal and written communicator. 
  • Have previous experience within a similar, customer/client centric Reception role.
  • Be a flexible and adaptable individual that can work to tight deadlines.

If you do not receive a reply within 1 working week from the closing date, please assume you have not been shortlisted on this occasion.

Previous applicants need not apply.

If you have any queries regarding this vacancy, Hannah would be happy to help. Please give her a call on 01622 237794 or email

At KIMS Hospital we are committed to building a diverse and inclusive working environment. We strive to create a workforce that reflects the communities we serve and are proud to be an equal opportunities employer.

Any offers of employment made by KIMS Hospital for this/these position(s) will be subject to proof of eligibility to work in the UK and receipt of a satisfactory DBS Certificate from the Disclosure & Barring Service.   Information about the DBS checks can be found at

Posted 10th January 2020

Interview Tips

Interview tips1

Preparation is key

Before your interview, take the time to research your potential new employer, finding out about their company values and what you might expect working there. Have a clear travel plan ready for the day of the interview, allowing extra time for possible delays - being punctual will allow you time to gather your thoughts and check your notes. And don’t forget to bring the appropriate ID with you.


First impressions count

Making a good first impression will get your interview off to a great start. It shows you are taking your application seriously and that you are diligent and conscientious. Dress smartly and make sure you are well presented. In no circumstances should you be chewing gum and your mobile phone should be switched off.

Interview tips 2

During the interview

Take reassurance from knowing that your interviewer can often be as nervous as you. Be polite, honest and open, maintaining eye contact with them. Talk as clearly and confidently as you can and if you don’t understand a question, ask for clarification. When answering, focus on positive experiences and be prepared to go into detail about your previous positions and your future aspirations.


What do you want?

There will be opportunity for you to ask questions about the organisation and the role. Take this chance to ask about things that are important to you. Such as, what is expected of you in the first 6 months? Or, what training opportunities are there? Or, what has the interviewers experience of working for the company been like? It’s an excellent way of showing genuine interest.


When it's over

It’s important to leave the interview on a positive note. If you haven’t already discussed it, you may want to ask when you can expect to hear about their final decision. When it is time to leave, smile and thank them for seeing you. Shake hands firmly and confidently, and if you have enjoyed discussing the job, tell them.