Compliments, comments & complaints

We believe that feedback of all kinds is incredibly important to maintaining and improving the high level of care we strive for.

If you’ve had a positive experience with us, we’d love to hear from you.

However, if you’re unhappy about any aspect of your experience, we’d very much like to hear about it so that we can investigate. We’d also love the opportunity to apologise and take action if needed.

To leave us feedback you can email us on or write to us at Quality & Governance Team, KIMS Hospital, Newnham Court Way, Weavering, Kent, ME14 5FT